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Type: Certificate IV
Location: Melbourne
Attendance: On Campus Learning
CRICOS: 103047F
Duration: 38 weeks
Fees: AUD $7,500
Course Intakes: FEB- JAN- JUL- JUN- MAR- MAY- NOV- OCT- SEP

Certificate IV in Banking Services

This qualification is designed to reflect job roles requiring a specialist understanding of financial products and services working in banking, customer contact centre or retail financial services environments. Individuals in these roles apply specialist knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in sales and marketing, lending and mobile banking.
  • Course Overview
  • Course Details
  • Admission Requirements
  • English Requirements
Bank Clerk, Senior sales consultant, Lending consultant, Lending officer, Team leader or Supervisor, Customer Contact Centre Service Consultantustomer Contact Centres (CCC), Lending Consultant.
BSBCUS403         Implement customer service standards
FNSINC411         Conduct work according to professional practices in the financial services industry
FNSINC402         Develop and maintain in-depth knowledge of products and services used by an organisation or sector
FNSINC503         Apply principles of professional practice to work in the financial services industry
FNSRSK411         Apply risk management strategies to own work

FNSSAM401         Sell financial products and services
FNSCRD401         Assess credit applications
FNSBNK415         Provide mobile banking sales and service
BSBCUS401         Coordinate implementation of customer service strategies
BSBWOR501         Manage personal work priorities and professional development
FNSSAM402         Implement a sales plan
FNSBNK402         Align banking products with the needs of small business customers
Entry Requirements:

  • Age requirement
  • To study at Danford College, all international students must be at least 18 years of age or above when the course starts.
  • Academic requirements
  • Year 12 and have completed a Diploma or Advanced Diploma qualification in any fields of study (Both onshore or Offshore qualification); or have completed a Bachelor degree in any fields of study (Both onshore or Offshore qualification)..
  • English Requirements
  • International students must provide evidence of English language proficiency to Danford College. Students must have a minimum score of an internationally recognised English test.
    VOCATIONAL PROGRAMS: For most Vocational course’s students are required to have a minimum IELTS (International English Language Testing Service) score of 5.5 overall with no band/sub score under 5.0 or equivalent English language tests as per accepted by the Department of Immigration.
Exam Type Overall Score (min) Speaking(min) Reading(min) Writing(min) Listening(min)
IELTS 5.5 5 5 5 5
PTE 43-50 36-43 36-43 36-43 36-43

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